HEARD in the Classroom: Christina

Christina, Director of Community‬

 Heard Communication Platform and App for School and Classrooms

“The real experts of children are their parents. They are the Ph.D. of their child. And they can’t go it alone. Schools need to engage families to create the partnership that’s necessary to raise all children. That looks different for every family, but the foundation is creating a partnership and understanding it’s a partnership. We send out messages simultaneously in English and in Spanish. Sometimes I push our co-head of school to keep messages short. But I’m realizing that when communicating about very important things, his priority is delivering the highest level of transparency. And parents appreciate that.”
 

 Heard Communication Platform and App for School and Classrooms

“Our school is founded on the value of curiosity. And that translates to an‪ ear, an open mind, and the commitment to continue asking questions. Say you’re the attendance supervisor at a school; it can be hard when a family continuously shows up late every single day. Without approaching it with curiosity, it’s really easy to make assumptions about why they’re being late. And that assumption could be they don’t care about school. But if you approach it with curiosity -- just ask and listen, the answer can surprise you. In order to build partnerships and trust, you have to listen.‬”