Getting Started

Creating an Account for Your School or Organization 

We welcome schools as well as programs or organizations serving children. We provide subscriptions at $3 per student/child per year. Please contact HEARD at to learn more.

Teachers - Create a Free Classroom Group

If you are a teacher, you can create a free classroom group

Parents - Create a Free Group  

If you are a parent and want to get your child's sports team, scouting troop, or other extracurricular group on HEARD, you can create a group for free

Join Your School on HEARD

If your school is already using HEARD, you can ask for permission to join or join via an email invite or special invite URL.

To ask for permission to join a school:

  1. Sign up and follow prompts to create your account.
  2. Complete your profile.
  3. In your profile, scroll down and click Add Schools.
  4. In Select Your School, type in the name of your school. Select your school.
  5. Click Done at the top right. 
  6. You'll see a message that your school/group is using HEARD and we'll contact the school/organization's admin to request membership for you. If you don't see this message, your school is not using HEARD. Our team will be notified and will reach out to you directly to help you get started. 

If you received an email invite or special invite URL to join:

  1. Click on Confirm Membership in the email invite or click on the special invite URL.
  2. HEARD will launch and you will be prompted to create your profile.
  3. You can use your Facebook account or create a new profile with your email address.

Create Your Community Profile

To create your profile:

  1. On the top of the page, click your name and then click My Profile.
  2. Enter a s much information as you’d like and click Save to finish.

If you choose not to complete a profile, you will see the newsfeed and receive notifications, but you will not be able to post.

Three Important Steps:

  • Use your real full name and add your photo. This helps your secure community identify you and get to know you. If you sign up with your Facebook account, your Facebook profile picture is automatically imported.

  • Add your child and partner's names. This is particularly important in your class group and helps others associate family members.

  • Join every group that applies to you and your child. You will get invitations from your entire school as well as your child's grade and their class.

Add Family Members to Your Profile

When you add your child’s information to your profile, your child’s information is only seen by the members of the groups that you have chosen to add your child to.  

To add your child:

  1. On the top of the page, click your name and then click My Profile.
  2. Click Add Kid or Add Partner.
  3. Enter as much information as you’d like, including checking the box(es) next to the group(s) that you want to add your child.
  4. Click Save to finish.
  5. To add your partner:
  6. On the top of the page, click your name and then click My Profile.
  7. Click Add Partner.
  8. Enter as much information as you’d like.
  9. Click Save to finish.

Adjust Your Notification Settings 

HEARD only provides email notifications at this time. As soon as you join HEARD, you will begin to get emails notifying you about all activity happening in your group. You can change the frequency -- High to Mute -- of these notifications in the Settings menu.

Note that group admins have the ability to send Announcement posts. These Announcement posts are for urgent information, and bypass the Normal or Low notification setting to ensure members receive these important posts. 

To change your notifications frequency:

  1. On the top of the page, click your name and then click Settings.
  2. Under Email Frequency, you will see Parents Near Me, HEARD Info, and all the groups you belong to. Select a frequency level from the drop-down menu for each group:
  • High - Sends you everything right away, including announcements, posts, events, comments, etc.
  • Normal -  Sends you new posts and Daily Digest only
  • Low - Send you urgent (Announcement) posts and a Daily Digest only
  • Mute - Sends no notifications at all (we do not recommend this setting)
  • I don’t want to see this content - Hides the group’s content from your newsfeed
  • Leave this group - Removes you from the group

Choose Your Preferred Language

HEARD uses Google Translate to translate content on the platform into a language of your choice. Any post or private message you send will be automatically translated to the recipient’s preferred language.  

To change the language:

  1. On the top of the page, click your name and then click Settings.
  2. Scroll down until you see Language and select a language from the drop-down menu.

Create a Group

We encourage you to create new groups within your school or community. Some examples are sports teams, aftercare groups, event planning committees, PTA groups, book clubs, or interests.

To create a group:

  1. On the top of the page, click Create and then click Private Group.
  2. Select a Group Type: Class, Team, Club, or Custom Group.
  3. Enter a name for your group in the Name field.
  4. Choose whether or not to associate the group with your school by selecting either your school’s name or My Group Isn’t Part of a School. (If you don't see your school's name and want to associate your group to your school, click Add a New School. Your request will be submitted to the HEARD team and someone will contact you within 24 hours to set that up. We recommend you do this if you know your school has purchased a subscription and is using HEARD school-wide.)
  5. Click Create to finish.
  6. An Invite People box will appear. In the To: field, you can enter someone’s name currently in one of your HEARD groups and/or an email address (if that person is not in any of your HEARD groups).
  7. Enter a personal message.
  8. Click Send Invites.

Learn more about Groups