A School’s Guide to Getting Started on HEARD

Welcome and thanks for joining HEARD! We want to make onboarding your community easy and seamless.  

Below are materials you can edit and/or share with your community. If there's something missing that you think would help you and other schools, we're all ears

Onboarding Checklist
Steps to help make onboarding your community seamless 

Announcement Letter to Teachers and Staff
Inform your teachers and staff before announcing to families

Announcement Letter for School - English | Spanish | Chinese 
Inform your community about HEARD

Announcement Letter for Classroom - English | Spanish | Chinese
Teachers: Only using HEARD in your classroom? Here's a letter for parents.

HEARD Quick Start Guide - English | Spanish | Chinese
The basic features everyone should know

How to Use HEARD in the Classroom
Ideas for teachers

Community Member Checklist
5 easy things everyone can do to make using HEARD helpful for all

Community guidelines - EnglishSpanish | Chinese
Provide do's and dont's when it comes to posting on HEARD 

How to Handle Negative Comments
Guide to responding online

Posters to Inform the Community in English and Spanish
Download, print, and hang throughout the school (each measures 42 cm x 59.4 cm)

School Website Copy
Suggested copy about HEARD for your school's website

Online Help Center
Quickly find how-tos on navigating the platform.

Contact Support
Email with any questions, feedback or assistance.